We offer a 14-day return window from delivery for unworn and unwashed items in original packaging. Important: Items purchased under promotional offers (e.g., "Buy 2 Get 1 Free") or marked as Final Sale are not eligible for return or exchange unless defective.

No, you can shop as a guest. However, creating an account lets you save your favorite items, view your order history,
track orders easily, and receive exclusive updates and offers.

Once your order is shipped from our archive, you will receive an email with a tracking number. You can track your package directly through the link provided or via our "Track Order" page.

Modifications or cancellations are only possible within 24 hours of purchase. After this window, the order enters the processing stage in our warehouse and cannot be stopped.

To start a request, contact our support team at support@zenkaistreet.com with your Order Number and the reason for the return. We will guide you through the next steps.

We are more than a brand; we are a global collective. The best way to stay connected is to follow our official Instagram @zenkai.street. There you can see our latest archive drops, community highlights, and tagged photos from main characters worldwide.