Payment
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are processed in a secure environment.
Absolutely. Your security is our top priority. We use industry-standard SSL encryption and secure payment gateways to ensure that your personal and financial information is 100% protected.
The price you see at checkout is the final price. All taxes and customs duties are included in the price, so you won't face any surprise charges upon delivery.
We accept payments in multiple currencies. The currency will automatically adjust based on your location or can be selected manually at checkout. Please note that exchange rates may apply depending on your payment provider.
A decline can happen for several reasons: incorrect card details, insufficient funds, or security triggers from your bank. We recommend double-checking your information or trying a different payment method. If the issue persists, contact your bank for more details.
At the moment, we do not offer installment plans. However, we are constantly expanding our system. Stay tuned for updates via our official Instagram or newsletter.
Refunds are processed to the original payment method used during purchase. It may take 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
Currently, we do not offer cash-on-delivery (COD) services. All payments must be completed online during checkout.
We know our Mexican community is growing, and we hear you. We are currently working on integrating more local payment options to make your checkout even smoother. Subscribe to our newsletter to receive an update as soon as these new methods go live.
Yes, you will receive an order confirmation and an electronic invoice via email after completing your purchase. If you need an additional copy, please contact our customer support team.
Yes, we provide special pricing for bulk or wholesale orders. Please contact us for more information and a personalized quote.